Support Fanatics

Our Promise

  • 20mins max response time
  • 24/5 availability
  • 6 languages
  • Instant withdrawals
  • Educated & capable teams
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Frequently Asked Questions (FAQ)

Click here or navigate to and follow the onscreen instructions
All transactions take place inside Kawase cTrader in a few easy steps. for a short video demonstration, click here
We currently accept the following currencies: USD, EUR, GBP, JPY and CHF more currencies will be added in the near future.
You can trade Forex, Indices, Shares, ETFs, Precious Metals and Energies on all devices.
The following methods are available: Visa, Mastercard, Skrill, Neteller, Yandex, WebMoney, Maestro, China Union Pay, Qiwi and
After creating a Live account with us, you are required to provide a valid proof of ID and residence to verify your account and start trading. You can do this by scanning or taking a picture of these documents and emailing them at [email protected], or, by using your profile management panel inside Kawase cTrader.
Open Kawase cTrader and simply press F9
There are 2 account types available, Standard and Active. For more information please click here.
You can withdraw your funds using Kawase cTrader. For a short video demonstration, please click here.
There is a limit of five (5) accounts per client. For more info, contact [email protected]

Educated Teams

Our Support Gurus® are constantly being educated on both our proprietary platform and our products and services, ensuring meaningful and prompt assistance. All members of our teams are handpicked and frequently evaluated based on resolved issues and customer satisfaction.

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Extreme Transparency

Every aspect of trading with Kawase is characterized by its level of transparency. Kawase cTrader is a superior platform, equipped with tools of unparalleled level of detail when it comes to position information, transactions and order fulfillment.

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Instant Withdrawals

Kawase Exchange does not use any client areas or internal accounts, which create unnecessary delays and friction. All transactions happen directly between you and your trading account, always handled as top priority.

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Open a demo account with Kawase and practice your trading skills risk-free:

Open Demo Account