Support Fanatics

Our Promise

  • 20mins max response time
  • 24/5 availability
  • 6 languages
  • Instant withdrawals
  • Educated & capable teams
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Frequently Asked Questions (FAQ)

Click here or navigate to ct.kawase.com and follow the onscreen instructions
All transactions take place inside Kawase cTrader in a few easy steps. for a short video demonstration, click here
We currently accept the following currencies: USD, EUR, GBP, JPY and CHF more currencies will be added in the near future.
You can trade Forex, Indices, Shares, ETFs, Precious Metals and Energies on all devices.
The following methods are available: Visa, Mastercard, Skrill, Neteller, Yandex, WebMoney, Maestro, China Union Pay, Qiwi and Moneta.ru
After creating a Live account with us, you are required to provide a valid proof of ID and residence to verify your account and start trading. You can do this by scanning or taking a picture of these documents and emailing them at [email protected], or, by using your profile management panel inside Kawase cTrader.
Open Kawase cTrader and simply press F9
There are 2 account types available, Standard and Active. For more information please click here.
You can withdraw your funds using Kawase cTrader. For a short video demonstration, please click here.
There is a limit of five (5) accounts per client. For more info, contact [email protected]
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Educated Teams

Our Support Gurus® are constantly being educated on both our proprietary platform and our products and services, ensuring meaningful and prompt assistance. All members of our teams are handpicked and frequently evaluated based on resolved issues and customer satisfaction.

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Extreme Transparency

Every aspect of trading with Kawase is characterized by its level of transparency. Kawase cTrader is a superior platform, equipped with tools of unparalleled level of detail when it comes to position information, transactions and order fulfillment.

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Instant Withdrawals

Kawase Exchange does not use any client areas or internal accounts, which create unnecessary delays and friction. All transactions happen directly between you and your trading account, always handled as top priority.

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Open a demo account with Kawase and practice your trading skills risk-free:

Open Demo Account

Risk Warning: Trading CFDs, which are leveraged products, carries a high level of risk and can result in the loss of all of your investment. It's a good practice to never invest more than you are willing to part with. Before deciding to trade, please ensure you understand all the risks associated with the OTC CFDs trading and take into account your level of experience. Please seek independent advice if necessary. Past performance of CFDs is not a reliable indicator of future results. Please read the full Risk Disclosure.

Regulation & Licensing: Kawase is registered with 25 EU regulators * and is governed by MiFID best practices and procedures. Kawase™ is a tradename of TopFX Ltd, which is registered as a Cyprus Investment Firm (CIF) and licensed by the Cyprus Securities and Exchange Commission (CySEC) under licence number 138/11, VAT 10274180P in accordance with the Markets in Financial Instruments Directive (MiFID). Passporting agreement with the EU Regulators.

© 2017 Kawase. All Rights Reserved.

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